wil/use the conversational rules of _____ at ____% of the opportunity as measured by ___________.
1 Initiate conversation.
2 Use contingent queries and responses.
3 Make clarification requests.
4 Respond to clarification requests.
5 Give appropriate verbal feedback.
6 Give appropriate non-verbal feedback.
7 Allow appropriate pause time between interchanges.
8 Does not interrupt and/or overlap partner.
9 Give appropriate amount of information, not too much or too little.
10 Make comments, ask questions that are relevant.
11 Send clear, concise messages.
12 Use polite/friendly form as appropriate.
13 Accurately judge listener's background knowledge and available referents and provide appropriate information.
14 Use indirectives and hints when appropriate.